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Title

Title

Domain/Department

Receptionist on River Cruise Ships
Crewing - Receptionist

Dates/Stats

Type of job
Seasonal  
Required Level
Advanced Level (>5 years)  
Location
Cruise Lines  
Working hours per day
10  
Days off per month
6  
Wage / Currency
1200 - 1200 EUR  
Urgency
Anytime  
Candidate Gender
Any  
Candidate Age
20 - 30  
 Free Accommodations ?  Free Meals ?  Other Bonuses ?  Transport included ?  Medical Insurance included ?

Description

HotJob Description
- (Co-)responsible for the entire front desk area
- (Co-)responsible for the organisation and realisation of efficient and smooth check-in and check-out procedures
- (Co-)responsible for the implementation and maintaining of the RC standards within the front desk department
- (Co-)responsible for a correct flow of information on board.
- Assistance with the punctual and correct realisation of the on board printed menus
- Settlement of all daily, per cruise or monthly returning administrative jobs as per RC directives
- Co-responsible for the correct forwarding and filing of all purchase orders from the hotel department in cooperation with the hotel manager
- Generally relieving the Senior Receptionist and Hotel Manager of administrative jobs
- Active support in all departments as per hotel managers’ directive
- Co-responsible for the correct handling of all the equipment within the front desk area, especially all IT devices
- Co-responsible for an impeccable cleanness, hygiene and tidiness at the front desk area
- Co-responsible for active cost controlling and maintaining budgets at the front desk
- Entering data of inventories and their evaluation as per company’s instructions
- Various preparatory duties prior to as well as at the end of the season
- Responsible for following up on passengers’ requests handed to the front desk
- Co-responsible for the correct administrative handling of the cashless system
- Settlement of the accounts of sales of all outlets on board (Z readings)
- Preparation of the Night Auditor reports
- Active presents at official occasions and events as per manual
- Co-responsible for receiving and correct distribution of incoming and the prompt forwarding of outgoing mail

Requirements
The candidate has to prove education in catering school or courses where the basic standards are educated. Five star Hospitality experience without any graduation might be an option.
Fluent in English. Any additional language can be an advantage.

Other Information
NO COMMISSIONS !

The employee is entitled to 6 days off per month. Per month or part thereof the days are calculated pro rata. Individual days off may be give onboard the ship according to the booking situation. The 72 days for the full year (12 month) include all days off/vacations days and public holidays according to Swiss law (52 Sundays and 9 public holidays = 61 per year)

Pension Plan / Insurances:
The employer insures the employee according to Swiss law for:
- Old age insurance (AHV)
- Unemployment insurance (ALV)
- Industrial and non-industrial accident insurance (SUVA)
- Sickness insurance (basic insurance - ÖKK)
- Daily benefit in case of sickness
- Pension plan (BVG – if applicable)

Please consider also the following additional information:
Uniform regulation on board
Black Shoes for all Head of Departments, Front Desk and Service Crew

Images

No pictures.
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